PRIVACY POLICY
SOLID ROCK FOUNDATION
Effective Date: 5 November 2026
1. WHO WE ARE
Solid Rock Foundation is a faith-based community organisation committed to transforming lives through the love of Christ, practical acts of service and the sharing of God’s Word.
Our website address is:
We value the privacy of our website visitors, supporters, partners, volunteers, beneficiaries and other individuals who interact with our organisation.
This Privacy Policy explains how we collect, use, store, protect and manage personal information when you visit our website or engage with our programmes and services.
2. INFORMATION WE COLLECT
We may collect personal information when you interact with our website or communicate with Solid Rock Foundation.
The information collected may include:
- Full name.
- Email address.
- Telephone number.
- Physical or postal address.
- Information submitted through contact and enquiry forms.
- Information provided when expressing interest in our projects.
- Information shared when applying to volunteer or partner with us.
- Any other information voluntarily provided to our organisation.
We may also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information and pages visited.
3. HOW WE USE YOUR INFORMATION
Solid Rock Foundation may use the information collected for the following purposes:
- Responding to enquiries and communication.
- Providing information about our projects and programmes.
- Managing volunteer and partnership applications.
- Communicating with supporters, donors and partners.
- Coordinating activities relating to our community initiatives.
- Improving our website and visitor experience.
- Sending organisational updates where consent has been provided.
- Meeting applicable legal and regulatory obligations.
We only use personal information for legitimate organisational purposes and in accordance with applicable data protection requirements.
4. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to improve functionality and enhance the visitor experience.
Cookies are small files stored on your device that help websites remember certain preferences and understand how visitors interact with website pages.
Cookies may be used to:
- Remember website preferences.
- Improve website navigation.
- Understand website traffic and visitor activity.
- Support website security and functionality.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
Where required, we will seek consent before using non-essential cookies.
5. THIRD-PARTY SERVICES
Our website may contain links to external websites, social media platforms and third-party services.
These may include:
- Social media platforms.
- Website analytics services.
- Email communication services.
- Online donation or payment services, where applicable.
- Website hosting and security providers.
These third-party services may collect or process information according to their own privacy policies.
Solid Rock Foundation does not control the privacy practices of external websites and encourages visitors to review their respective privacy policies before sharing personal information.
6. HOW WE PROTECT YOUR INFORMATION
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include:
- Restricting access to personal information.
- Using secure website connections where available.
- Maintaining appropriate website security measures.
- Working with trusted service providers.
- Reviewing our information-handling practices.
Although we take reasonable steps to protect personal information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. CHILDREN’S PRIVACY AND PROTECTION
Solid Rock Foundation recognises the importance of protecting children’s privacy, dignity and welfare.
In particular, our children’s care initiatives, including Emmanne Children’s Home – Mwangaza House, require special attention to the handling of children’s personal information.
We are committed to:
- Protecting children’s personal and identifying information.
- Obtaining appropriate consent and authorisation before publishing identifiable photographs or personal stories.
- Avoiding unnecessary disclosure of children’s private information.
- Handling children’s information responsibly and confidentially.
- Using children’s photographs and stories only for appropriate organisational purposes and with proper safeguards.
We do not knowingly collect children’s personal information through our website without appropriate parental, guardian or legally authorised consent, where required.
8. SHARING OF PERSONAL INFORMATION
Solid Rock Foundation does not sell or rent personal information to third parties.
However, information may be shared where necessary and lawful, including:
- With authorised staff responsible for organisational activities.
- With trusted service providers supporting our website and operations.
- With project partners where necessary and appropriately authorised.
- With relevant authorities where required by law.
- Where necessary to protect the rights, safety and wellbeing of individuals.
Any sharing of personal information will be subject to appropriate safeguards and applicable data protection requirements.
9. HOW LONG WE RETAIN YOUR INFORMATION
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to meet applicable legal, administrative and organisational requirements.
When information is no longer required, we take reasonable steps to securely delete, anonymise or otherwise dispose of it.
10. YOUR DATA PROTECTION RIGHTS
Subject to applicable laws, individuals have rights concerning their personal information.
These may include:
- The right to be informed about the collection and use of personal information.
- The right to access personal information held about them.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of personal information where legally applicable.
- The right to object to certain forms of data processing.
- The right to withdraw consent where processing is based on consent.
- The right to request restriction of processing where applicable.
- The right to lodge a complaint with the relevant data protection authority.
Requests relating to personal information may be submitted through our official contact email.
11. EXTERNAL LINKS
Our website may provide links to other websites for additional information, resources, partnerships or services.
We are not responsible for the content, security or privacy practices of external websites.
Visitors are encouraged to read the privacy policies of any external websites they access through our platform.
12. CHANGES TO THIS PRIVACY POLICY
Solid Rock Foundation reserves the right to update this Privacy Policy whenever necessary to reflect changes in our organisational activities, website functionality, legal requirements or data protection practices.
Any updates will be published on this page together with the revised effective date.
We encourage visitors to review this page periodically to remain informed about how their information is handled.
13. CONTACT US
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, you may contact us through the following channels:
SOLID ROCK FOUNDATION
Website: https://solidrockfoundationkenya.org
Email: support@solidrockfoundationkenya.org
Slogan: Sharing Life. Bringing Hope.
We are committed to handling all privacy-related enquiries responsibly and in accordance with applicable data protection laws, including the Kenya Data Protection Act, 2019, and its applicable regulations.
SOLID ROCK FOUNDATION
Sharing Life. Bringing Hope.